Pharmacy First & Minor Eye Service

What Is The Pharmacy First Scheme?
Everything you need to know about getting the care you need at a time that suits you.
Why wait all day when you can be seen at your convenience?
The Pharmacy First scheme means you can go and see a pharmacist about several minor illnesses and conditions you would previously have had to see your GP about. You can visit your pharmacist for a consultation and they will treat you and prescribe medicines if necessary. If your condition is more serious you will be referred to a GP or hospital.
We may refer you to a pharmacy of your choice if you call us with an issue the pharmacy can treat.
What can they treat?
Under Pharmacy First, pharmacists can treat and prescribe medicines for seven conditions. These are the conditions, and at what age, you can see the pharmacist about:
Earache | 1 to 17 years. |
Impetigo | 1 year and over. |
Infected insect bites | 1 year and over. |
Shingles | 18 years and over. |
Sinusitis | 12 years and over. |
Sore throat | 5 years and over. |
Uncomplicated UTI (Urinary tract infections) | Women 16-64 years. |
Other conditions they can help with.
There are many other conditions which you can also see your pharmacist about rather than your doctor. These include:
Aches and pains | back pain, headache and period pain. |
Accidents | sprains, minor cuts, and grazes |
Colds, flu and other infections | cough, congestion, fevers and/or temperature. |
Ear care | ear wax. |
Eye care | such as, conjunctivitis, styes. |
Hay fever | which is not controlled by standard over-the-counter treatments. |
Rashes | |
Skin problems | such as, athlete’s foot, cold sores, or mild eczema or psoriasis. |
Stomach aches | such as, constipation, diarrhoea, or indigestion. |
And thats not all!
Pharmacies can also help you with:
- correct use and disposal of medicines
- contraception
- blood pressure
- chlamydia
- stopping smoking
- cholesterol
- blood sugar testing
- drug use - including needle and syringe exchange schemes
- help on how to manage your weight
- and some vaccinations.

What is the Minor Eye Conditions Service?
Acute symptoms can sometimes be treated in the community without the need for a GP or A&E.
What is a Minor Eye Conditions Service (MECS)?
MECS is a service that can provide you with optician led care. Kind of like Pharmacy First, it gets you the best help at a convinient time.
Symptoms that can be seen under the service include:
- Red eye or eyelids
- Dry eye, or gritty and uncomfortable eyes
- Irritation and inflammation of the eye
- Significant recent sticky discharge from the eye or watery eye
- Recently occurring flashes or floaters
- In-growing eyelashes
- Recent and sudden loss of vision
- Foreign body in the eye
If you have very minor symptoms you may be advised to self care or seek support from your local pharmacy first.
Where should I go?
If you believe you are eligible please use this link to find your closest participating pharmacy: https://primaryeyecare.co.uk/find-a-practice/
This is not a walk in service or an eye test appointment
Please contact the optician before you arrive to make sure they are able to give you the right advice.
Who is this service for?
If you are registered with a local GP in an area where the service is commissioned, you can use this service. It is for people of all ages – adults and children. Children under 16 years must be accompanied at their appointment by an adult.
How do I book an appointment with the service?
To make an appointment, call one of the participating optical practices. A local participating practice can be found online at: primaryeyecare.co.uk/find-a-practice
You will be asked some questions about your symptoms in order to assess how quickly you need to be seen by the service, which will be within 24hrs in urgent cases and within a few days for non-urgent cases.
If your condition is more serious, the optometrist will book you an urgent appointment at a hospital eye clinic.
If you need a routine appointment with a hospital, the optometrist will organise this for you.
Page created: 06 June 2023